Member Satisfaction
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Customer Service
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Getting Help from Customer Service
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In the last 12 months, how often did your health plan’s customer service give you the information or help you needed?
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| Aetna Health Inc. | 2006 |
63
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| First Priority Health | 2006 |
82
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| Geisinger Health Plan | 2006 |
68
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| HealthAmerica & HealthAssurance | 2006 |
78
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| Keystone Health Plan Central | 2006 |
76
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| Keystone Health Plan East | 2006 |
68
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| Keystone Health Plan West (HMO) | 2006 |
79
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| Keystone Health Plan West (POS) | 2006 |
NR
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| UPMC Health Plan | 2006 |
NR
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| HMO National Average | 2006 |
75
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| HMO State Average | 2006 |
71
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NR - Not Reported
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