Buying a Health Plan - Conclusion

The decision to change health plans and implement a managed care program requires a strategic plan that takes into consideration the group's own goals, employee expectations, demographics, geographic locations and local health care market. There is no single solution that works for all groups.

Surveys of health benefit professionals have indicated the most important criteria in selecting a health plan are cost, access, service, and quality. This booklet is intended to give you some basic understanding of these issues, especially quality, and to promote a constructive dialogue between you and your health plan representative.